Position Details
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Primary Role(s)
The Enterprise Systems Analyst serves as the College's technical point of contact for administrative system issues, with a primary focus on the Ellucian environment. The position builds and maintains integrations between Ellucian and other campus and third-party systems, develops reports and programs that extend the ERP, and works with Ellucian to resolve issues and adopt new releases. The position also assists with database services campus-wide and works with departments to turn business needs into reliable data and technical solutions.
Secondary Role(s)
The position participates in administrative computing advisory groups and committees as assigned by the Director, provides training and documentation to administrative system users, and assists with technology projects and other IT initiatives as needed.
Organization Relationship
The Enterprise Systems Analyst reports to the Director of Information Technology who reports to the Vice President of Institutional Support and Technology and CIO, who reports to the President.
Qualifications of the Position
Required
- Associate degree in Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience.
- Minimum of three (3) years of experience supporting enterprise applications, databases, or related technologies.
- Strong SQL and relational database skills, including writing and troubleshooting complex queries, views, stored procedures, and data extracts. Experience with SQL Server or PostgreSQL is essential.
- Experience developing, maintaining, and troubleshooting applications using C# and the .NET platform.
- Strong systems-analysis skills, including the ability to translate a business request into technical requirements and determine where the necessary data resides.
- Ability to troubleshoot data, application, integration, and reporting problems across multiple systems with limited supervision.
- Ability to validate results carefully and recognize when technically valid data does not accurately answer the business question.
- Strong written and verbal communication skills, including the ability to work with both technical and nontechnical employees and clearly document systems, reports, and procedures.
- Ability to manage multiple projects, production issues, and competing priorities independently.
- Knowledge of Microsoft Windows Server environments and Microsoft 365 services.
- Understanding of cybersecurity principles, user access management, and data protection practices.
Preferred
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; or an equivalent combination of education and experience.
- Experience with Ellucian Colleague, Data Connect, Insights, or Ellucian SaaS environments.
- Experience working with higher-education data, including student records, registration, finance, human resources, and institutional reporting.
- Experience with reporting tools such as SSRS and data-visualization or dashboard tools.
- Experience with APIs, automated file transfers, SSH/SFTP, scheduled processes, and third-party system integrations.
- Experience creating and supporting web applications using ASP.NET, Blazor, or a similar framework; familiarity with Visual Studio, Git, and IIS.
- Experience working directly with vendors and departmental subject-matter experts.
Essential Functions
- Serve as the escalation point of contact for administrative system issues, resolving problems through vendor support, reports, and custom programs.
- Serve as the College's day-to-day contact with Ellucian, including opening and tracking support cases and participating in release reviews.
- Develop, maintain, and troubleshoot integrations, APIs, and automated data transfers between Ellucian and campus or third-party systems.
- Develop and maintain SQL queries, reports, data extracts, and custom programs associated with the administrative database.
- Support institutional reporting and data analysis requirements.
- Assist in the administration of database services campus-wide, and coordinate the steps for adopting new vendor releases, including reviewing release notes, validating College-built integrations and reports, and communicating changes to users.
- Support user account administration and role-based access within administrative systems in coordination with IT security.
- Ensure data integrity and accuracy across integrated systems.
- Support backup and recovery of College-hosted integration servers, scheduled processes, and custom applications, and review vendor continuity documentation as part of security and compliance reviews.
- Gather and analyze business requirements and recommend technology solutions.
- Create and maintain technical documentation and procedures.
- Provide training and support on administrative software and data to users.
- Participate in administrative computing advisory groups and committees as assigned by the Director.
- Participate in system implementations, upgrades, and technology projects.
- Participate in professional development opportunities.
- Perform other duties as assigned.
Supervisory Controls
The employee is required to work independently with minimal supervision and regularly exercise judgment in carrying out assigned duties.
Guidelines
Employees are expected to follow College policies and maintain adherence to the core values of accessibility, equity, and student success.
Personal Relationships
The position involves daily contact with College employees, students, and community members in a collaborative and professional manner.
Physical Demands and Work Environment
Work in a fast-paced, team environment with frequent interruptions and distractions.
Work is primarily performed in an office environment utilizing computers and related technology equipment. The position requires prolonged periods of computer use and the ability to occasionally move and install technology equipment. Evening and weekend work may be required to support upgrades, maintenance activities, project deadlines, and emergency response situations. Occasional travel for training and professional development may be required.
Kaskaskia College
Human Resources
RE: Enterprise Systems Analyst ESA10062026
27210 College Road
Centralia, IL 62801
618-545-3072
hr@kaskaskia.eduAs an AA/EEO employer Kaskaskia College is interested in receiving applications from individuals who would enhance the diversity of the College.
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BENEFIT SUMMARY SHEET FOR EXECUTIVE/MANAGERIAL AND PROFESSIONAL/MANAGERIAL STAFF
The following information is based on the current employee fringe benefits that Kaskaskia College offers. It is not intended to be a contractual agreement and in no way limits Kaskaskia College from altering such benefits in the future.
VACATION LEAVE 1.66 days per month, for a total of 20 days per fiscal year
SICK LEAVE 12 days per fiscal year
ILLINOIS PAID WORKERS ACT LEAVE 5 days per fiscal year
PAID HOLIDAYS Minimum of 13 paid holidays per year
HEALTH INSURANCE is effective the first day of the month after hire date and includes comprehensive medical, vision and dental coverage.
Rates effective 9/1/26:
$303.00 per month employee only coverage
$493.00 per month employee plus one
$708.00 per month employee plus family
Provider is Blue Cross/Blue Shield of Illinois
LIFE INSURANCE is provided by the College and is effective the first day of the month after hire date. The benefit amount is equal to annual salary. Additional voluntary insurance is available at employees expense.
FLEXIBLE SPENDING ACCOUNT and 403(b) PLANS are also available.
RETIREMENT PLAN
The State Universities Retirement System requires that 8% of an employees monthly gross pay is deducted for individual retirement purposes.
It is also required that 1.00% of an employees monthly gross pay be deducted to fund the College Insurance Plan for Community College Retirees.
TUITION WAIVERS are available for staff and family.
CHILD CARE and BOOKSTORE DISCOUNT available.
EMPLOYEE COUNSELING
https://www.kaskaskia.edu/campus-life/services--resources/health-and-wellness/
For further information regarding benefits, please contact Human Resources at 618-545-3024.
